City Contact Information & Resources
City of Austin website (link)
Austin Police Department – APD (link)
- APD District Representative for SW Austin (including Westcreek)
SPO Jeffrey Binder #3926, Region IV District Representative
(512) 974-4415 or Jeffrey.Binder@austintexas.gov
- Crime Statistics/Reports Viewers
- Door-to-Door Solicitors
§ 9-4-22 SOLICITATION BETWEEN CERTAIN HOURS PROHIBITED. A person commits an offense if the person solicits contributions between 9:00 p.m. and 9:00 a.m. by going to the door of a residence. Source: 1992 Code Section 10-1-25; Ord. 031023-13; Ord. 031211-11; Ord. 20051215-017.
Report offenses to non-emergency police line by calling 3-1-1. Additional information available at https://www.oag.state.tx.us/consumer/door_to_door.shtml
City of Austin Code Compliance
- Common code violations: http://www.austintexas.gov/page/common-code-violations
- To report a code violation, call 3-1-1 or report online
Animals/Pets
- City of Austin Animal Services Office
- Lost/Found Animals/Pets
- Dangerous & Vicious Dogs
- Coyotes — Call 311:
City codes regarding pet waste and the ‘leash law’
- § 3-4-6 DEFECATION BY A DOG OR CAT and § 3-4-1 UNRESTRAINED DOG PROHIBITED
- Animal Control may be reached via 3-1-1.
- Free ‘Scoop the Poop’ signs available from the City. Call 512-974-2454. Scoop the Poop website
City of Austin Water Department
Austin City Council
For a group email to the Mayor and City Council: http://www.austintexas.gov/mail/all-council-members
City Services
- To Request a City Service (signs, potholes, water waste, etc.) or Call 3-1-1
- Power Outages: 512-322-9100
- Austin Energy Service: http://www.austintexas.gov/resident/energy-service
- Austin Water Service: http://www.austintexas.gov/resident/water-service
- Austin Trash & Recycling: http://www.austintexas.gov/resident/trash-and-recycling
- Gardening/Landscaping: http://www.austintexas.gov/resident/gardening-and-landscaping
- Incentives & Rebates: http://www.austintexas.gov/resident/incentives-and-rebates
